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Data Center IT Operations_SLC Staffing



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Location: salt lake city, ut
Date Posted: 07/04/2009
Data Center IT Operations_SLC Staffing

Description


1. Provide Technical Program Management and Project Management leadership for Data Center and IT Operations engineering projects.
2. Develop strong relationships of trust with and contribute to the success of Lead Program Managers, Product Managers, Technology Managers and global customers.
3. Understand strategic business objectives and product roadmaps and develop project roadmaps to achieve the business objectives.
4. Bridge technical disciplines and ensure project roadmaps are consistent across IT product areas.
5. Work with stakeholders to develop projects with clear scope, clear objectives, documented requirements, clear deliverables and acceptance criteria, and strong business justification.
6. Work with Technology Managers to define and document technical project designs that are consistent with enterprise architectures and engineering standards.
7. Coordinate vendor evaluations and commercial product selection.
8. Create and own project plan to facilitate the successful execution of all aspects of the project including scope, schedule, budget, stakeholder communication, and risk management.
9. Provide leadership for overall project execution including solution development and implementation. Establish and be accountable for all project commitments.
10. Understand and follow established processes for project execution while working to improve processes and tools. Lead project reviews, provide status reports, complete required documentation, update key indicators and metrics, and ensure accurate project accounting.
11. Negotiate project resources from Technology Managers and balance priorities, needs, and commitments of many projects and initiatives executed simultaneously.
12. Manage vendor involvement on projects and manage outsourced work.
13. Drive quality, optimize project solution, and look for cost savings and efficiencies.
14. Ensure project deliverables are operational ready, secure and are designed and implemented to meet SLA.
15. Ensure implementation and communication planning provides an exceptional customer experience for global customers during project implementation.

Qualifications


1. Bachelors degree in Computer Science or equivalent experience. Graduate degrees and advanced certifications valuable.
2. 10+ years Technical Program Management or Technology Management experience in global IT organization. PMP certification is a big plus. Product Management experience also valuable.
3. Broad industry experience with global IT perspective.
4. Understanding of industry best practices for Program Management.
5. Experience in data center operations and data center planning.
6. Experience in disaster recovery business continuity planning and exercises.
7. Strong background in ITIL best practices and operational excellence experience.
8. Familiar with Windows, Unix, and storage technologies.
9. Organized. Love for getting your hands dirty in the details.
10. Ability to communicate clearly and concisely. Good facilitator and instructor, capable of producing quality documentation, good customer relationship skills.
11. Ability to synthesize complex technical details into coherent technical solution.
12. Ability to lead business managers and project teams to consensus.
13. Confidence to speak-up and challenge ideas and propose alternatives. Desire to constantly seek and offer constructive feedback.
14. Innate understanding that performance equates to achieving results.
http: www.slc-staffing.com

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